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Content Specialist

Account Services · Hybrid · Full-time

The shortest distance between two people is a story.

Some of the most magical words are:

Once upon a time…

And that’s where you come in. We need someone to help tell our story, and help us figure out which story needs to be told, to whom, when, and how.

Our reason for being at UnleashU is simple: to unleash potential. But that only matters if people understand who we are, what we believe, and how we can help them. You don’t need to be the world's best writer, videographer, designer, or podcaster.

You do need to know how to orchestrate.

We’re looking for someone who can understand an audience, find the story that will matter to them, determine the best way to tell it, and use the people, technology, AI, platforms, and resources around you to bring that story to life.

Sometimes that might be a blog post. Sometimes a video. A sales deck. A podcast. A learning experience. A customer story. An RFP response. Or something we haven’t thought of yet.

You won't get everything right the first time. Neither did most people who eventually created something worth noticing. What matters is that you're a learner. You're curious. You're determined. You're willing to test something, learn from it, make it better, and get back out there again.

Got a little chip on your shoulder? Looking for an opportunity to prove what you're capable of?

You’ll probably fit in well here.

What You'll Own

Audience & Story Strategy

Help us better understand the different audiences we serve, and what matters to each of them.

You'll help identify and segment audiences, develop audience profiles and messaging standards, and answer questions like:

Who are we trying to reach? What do they care about? What do we want them to understand, feel, or do? What story will resonate with them? And what is the best way to tell it?

Content & Marketing

You'll help develop and execute content across multiple audiences and formats, including:

Articles and thought leadership
Video
Podcasts
Social content
Customer stories
Sales collateral and presentations
RFP and proposal content
Campaigns and other marketing initiatives
Internal and external content libraries
This isn't simply a role where someone hands you a list of things to create. We want you helping decide what should be created in the first place.

Learning & Education

Learning is a big part of who we are.

You'll work with our learning and education content to help us understand what makes content engaging, useful, and memorable. You'll help identify best practices, establish standards, and find better ways to turn knowledge and expertise into experiences that help people learn.

Experimentation & Improvement

We are still building. That means you'll have room to try things.

We want someone willing to experiment with new formats, technologies, AI tools, distribution channels, and approaches. You'll look at what is working, what isn't, and what we're learning—and use that information to make the next thing better.

Progress matters more to us than pretending everything worked perfectly the first time.

Who We're Looking For

You may be a great fit if you:

Are an excellent verbal and written communicator
Know how to turn complicated ideas into clear, compelling stories
Are naturally curious about people and what motivates them
Can think strategically while still being willing to create and execute
Know your way around modern marketing, content, and communication tools
Are comfortable using AI and emerging technology as part of how you work
Can confidently lead a conversation and communicate a point of view
Are resourceful and know how to figure things out
Enjoy working collaboratively and pulling together the talents of other people
Are comfortable with ambiguity and a company that is still evolving
Take ownership rather than waiting for someone to tell you exactly what to do
Are willing to experiment, fail, learn, and try again
Are motivated, ambitious, and interested in growing beyond the boundaries of a job description
A bachelor's degree or equivalent professional experience is preferred. We care considerably more about what you can do, how you think, and your willingness to learn than we do about checking every box on a résumé.

What You Get

Yes, there's a paycheck. But we hope that's not the most interesting reason to work here.

You get an opportunity to grow, learn, explore, and experiment while working alongside a team that believes people are capable of far more than most organizations allow them to demonstrate. We aren't interested in doing something the same way forever simply because "that's how we've always done it."

We encourage thoughtful risk-taking. We accept that failure is sometimes part of figuring out something better. And we want you to grow beyond this job, whether that means developing new skills, taking on bigger challenges, or discovering capabilities you didn't know you had.

You can learn more about how we work by reading The Owner's Manual, our culture document, on the About Us page at unleashu.io/about.

Compensation, Benefits & Work Environment

UnleashU is still young and scrappy, and we want to be transparent about what we currently offer. Team members receive an additional $360 per month in taxable compensation, which may be used toward individually obtained health insurance or for any other purpose.

We also offer:

401(k)
18 days of PTO annually as a use-it-or-lose-it benefit
Seven additional floating holidays:
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The Friday following Thanksgiving
Christmas Day
Floating holidays may be taken on the designated holiday or used on another day of your choosing.

Location & Travel

We prefer someone located in the Kansas City region.

This is a hybrid position, with an expected schedule of three days in the office and two days remote. Travel is expected to be 15% or less. We are unable to provide employment visa sponsorship at this time.

Work Location: Hybrid remote in Kansas City, MO 64116

Employment details

Employment type: Full-time
Classification: Non-exempt

Work location

Type: Hybrid
120 E 13th Ave, North Kansas City, MO 64116
Geographic restriction: Kansas City Area

Travel expectations

None

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UnleashU is unable to provide employment-based immigration sponsorship for this position.